Core Responsibilities :

• Responsible for making cold calls and regular follow-ups.
• Build a strong relationship / trust with customers by understanding the customer requirements and suggesting the right product to the Customers
• Addressing the inquiries or leads by explicating the service features
• Scheduling the appointments and end-to-end coordination with the Sales team & Project team,
• Capture the insights from customer interactions and share it with the internal team.
• Managing MIS reports and updating CRM

Desired Competencies :

• Proven experience as a tele caller or customer service role (both verbal and written)
• Minimum 1-year experience in Tele Calling domain must
• Knowledge in Digital Marketing & website will be Add-On to the candidature
• Ability to learn about services and describe/explain them to prospects.